Official WhatsApp Tech Partner
Your campaigns run directly on the WhatsApp Business Platform through our verified partner access. No middlemen, no unofficial gateways.
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Turn Vivenu ticket buyers into returning fans.
Use your Vivenu ticket data to reach fans through email and WhatsApp, and turn fans into ambassadors who sell tickets through your Vivenu shop. Your ticketing data connects through the API.
Engagement Platform
Turn Vivenu ticket buyers into returning fans.
Use your connected Vivenu ticket data to reach the right fans through email and WhatsApp and bring them back for your next event.
- Know your fans: bring ticket purchases together in one profile
- Find the right audience: create segments such as returning buyers or fans who skipped last year
- Make each message relevant: send email and WhatsApp campaigns to the fans most likely to care
Ambassador marketing
Turn fans into ticket sellers for your Vivenu shop.
Give ambassadors a personal ticket link to share with friends. Fans buy through your Vivenu shop, and Innercrowd tracks the sales each ambassador brings in.
- Personal links and codes: give each ambassador a share link and coupon code connected to Vivenu
- Sales tracking: ambassadors see their ticket sales in the app, while your team follows them in the dashboard
- Rewards for selling: ambassadors earn points towards tickets, access and experiences
Keep ticket sales in your Vivenu shop. Run the ambassador programme yourself, or let our team manage your community.
Campaign tools
Create the campaign. Choose who gets it.
Build email and WhatsApp messages for the fans you want to reach.
Create an email in your event’s style, add your ticket link and choose your audience.
Create confirmations, pre-sale invitations and event updates fans are expecting.
Keep replies in one inbox so your team can continue the conversation.
Connect Vivenu & launch your first campaign.
Connect your ambassador programme and connect your ticket data for email and WhatsApp campaigns.
- 01Innercrowd
Connect Vivenu
Your team connects the account with our guidance. Vivenu continues to handle your ticketing.
- 02
Your audience
JDJamie de Vries
Previous ticket buyer
Returning fansVIP buyersBuild your audience
Use the Vivenu API connection to bring ticket data into fan profiles. We help you create useful segments for your next event.
- 03Ready to launchEmailWhatsApp
The next one is yours.
A new edition is on the way. Be the first to hear when tickets go live.
Explore the next edition →Launch your first campaign
We help you turn that audience into an email or WhatsApp campaign, with support as you get started.
We help you get started, from connecting Vivenu to setting up your first campaign.
GDPR compliant
Consent is managed per brand and per channel, fans can opt out with one tap, and your fan data is processed in line with the GDPR. Always exportable, never locked in.
Questions Vivenu organizers ask
Does Innercrowd replace Vivenu?
No. Vivenu stays your ticketing provider. Order handling, payment processing and access control keep running on Vivenu, while Innercrowd is the marketing layer on top.
Vivenu stays your ticketing
How current is the data?
Innercrowd connects to Vivenu through the API. We’ll confirm which data is available and how updates are delivered for your account during setup.
API connection
Do we manage the ambassador programme ourselves?
You can run it yourself or let our team manage your community. Ambassadors take part in quests, share content and earn points towards rewards. Personal Vivenu ticket links and voucher codes also support fan-to-fan ticket sales.
Self service or managed
What help do we get with setup?
We guide you through connecting Vivenu, bringing in your ticket data and setting up your first campaign. In the demo, we walk through the steps for your event and what your team needs to provide.
Guided onboarding
What about consent and GDPR?
Innercrowd manages consent per brand and per channel: email, WhatsApp and push. Unsubscribing from one brand doesn't remove a fan from another.
Per-brand consent
What does it cost?
Pricing is based on your number of active contacts, with unlimited emails included. Archived contacts are free, so you only pay for the fans you actually engage. Ask us for a quote covering the products and support you want to use.
Pay for active contacts
What happens to our data if we stop?
It stays yours. Export your contacts, consents and campaign history at any time. Your Vivenu account keeps running as it always did.
Your data stays yours
See Innercrowd in action.
Book a demo and see how email, WhatsApp and ambassador marketing can work for your event.
Book a demo