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Get more done with your Paylogic fan data
Paylogic stays your ticketing backbone. Innercrowd turns your ticket data into a fan CRM, ambassador marketing, a WhatsApp Shop and AI support agents. Synced within minutes.
One integration, four products
CRM
Every Paylogic buyer becomes a full fan profile you can segment and message.
See how it works
Ambassador marketing
Fans earn rewards for selling tickets and promoting your event to their friends.
See how it works
WhatsApp Shop
Fans buy tickets inside WhatsApp, with your Paylogic shop handling the order.
See how it works
AI agents
Automated support that answers fan questions on WhatsApp.
See how it works
CRM
A CRM for events, filled by Paylogic
Generic email tools see an email address. Innercrowd sees every ticket your fans bought. Each Paylogic order becomes part of a full fan profile, so you segment on who actually buys.
See each fan's full history: orders, ticket types, emails opened
Segment on behaviour, like 'bought VIP twice' or 'skipped last year'
Trigger messages on ticket events, like a welcome flow right after purchase
Manage consent per brand, so one unsubscribe never hits your whole portfolio
Send unlimited emails and pay only for active contacts
Ambassador marketing
Turn your fans into ticket sellers
Give fans coupon codes and share links, created directly in Paylogic. Every sale they make is tracked in your dashboard. No spreadsheets, no guesswork.
Fans complete challenges: share the line-up, bring friends, create content
Submissions are checked with automated verification
Coupon codes and share links per fan, straight from Paylogic
A native iOS and Android app keeps your community engaged
WhatsApp Shop
Sell your Paylogic tickets inside WhatsApp
Fans buy in the chat in under a minute, with their details pre-filled. Order handling, payment and access control all run on Paylogic. WhatsApp is just the fastest way in.
98% of WhatsApp messages get opened, against 30-40% for email
Around 50% higher conversion than email campaigns
Checkout is pre-filled from registration data, so nobody re-types
Scalper-proof: every buyer needs a verified phone number, and the shop closes after the purchase
AI agents
AI support that knows your event
AI agents answer fan questions on WhatsApp, powered by your event information and knowledge base. Your team only steps in when it matters.
Feed it your own knowledge base: PDFs, FAQs and text snippets
Answers in your brand voice, around the clock
Hands over to a human whenever a question needs one
Create custom inboxes so every team can easily pick up questions after a handover
Proof it works on Paylogic
Case study
How Joy x Flow beat the bots and sold out in a day
8k
tickets sold
1 day
sold out time
"Scalpers used to target us with bots during high demand peak sales, by sending traffic to our servers, blocking real fans. Now, genuine fans have a fair chance of getting their hands on our tickets."
Michael van der Lee, Owner Joy x Flow. Ticketing runs on Paylogic.
How the integration works
01
Connect your Paylogic account
Link Paylogic to Innercrowd in a few clicks. No migration, no downtime. Paylogic stays your ticketing backbone.
02
Your ticket data syncs automatically
Orders, ticket types and personalisations flow into Innercrowd through webhooks, usually within minutes. No CSV exports, no manual imports.
03
Activate the tools on top
Build segments, launch ambassador campaigns, sell in WhatsApp and let AI agents answer fan questions. Order handling, payment and access control keep running on Paylogic.
Try out the WhatsApp Shop Demo
See how a Paylogic-connected WhatsApp Shop feels. Register and receive a demo shop in your WhatsApp.
Register through form
Receive a WhatsApp Shop
You're not doing this alone
Software is half the story. You also get the people and the experience to make it work for your event.
Guided onboarding
We connect your Paylogic account, import your data and set up your first campaign together with you.
Expert knowledge
You get the playbooks that work: campaign strategies proven across festivals, clubs and venues.
A dedicated contact
Your customer success manager plans your first campaign with you and stays close from pre-sale to show day.
Official WhatsApp Tech Partner
Your campaigns run directly on the WhatsApp Business Platform through our verified partner access. No middlemen, no unofficial gateways.
GDPR compliant
Consent is managed per brand and per channel, fans can opt out with one tap, and your fan data is processed in line with the GDPR. Always exportable, never locked in.
Questions Paylogic organizers ask
Do we have to leave Paylogic?
No. Paylogic stays your ticketing provider. Order handling, payment processing and access control keep running on Paylogic, while Innercrowd is the marketing layer on top.
PAYLOGIC STAYS YOUR TICKETING
How current is the data?
Orders and personalisations flow in automatically through webhooks. Most updates show up within minutes of happening in Paylogic.
ALWAYS IN SYNC
Who handles payments and access control?
Paylogic, end to end. Fans buy through your normal Paylogic flow, even inside WhatsApp, so finance and entrance stay exactly as they are.
NOTHING CHANGES AT THE DOOR
What about consent and GDPR?
Innercrowd manages consent per brand and per channel: email, WhatsApp and push. Unsubscribing from one brand doesn't remove a fan from another.
PER-BRAND CONSENT
What does it cost?
Pricing is based on your number of active contacts, with unlimited emails included. Archived contacts are free, so you only pay for the fans you actually engage. Book a demo for a quote.
PAY FOR ACTIVE CONTACTS
Does it work for the German market?
Yes. The platform runs in German, consent is managed per brand and per channel, and double opt-in flows are supported. Ask us about data processing details for your setup.
GERMAN MARKET READY
What happens to our data if we stop?
It stays yours. Export your contacts, consents and campaign history at any time. Your Paylogic account keeps running as it always did.
YOUR DATA STAYS YOURS
Get more done with your Paylogic fan data
Book a 30-minute demo with your own event data.
Book a demo